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How long will a service take if I send it back during the harvest?


In any year we receive approximately 400 – 600 instruments for service/repair. The vast majority of those come to us during the harvest period so that over a period of about 2 – 3 months we get anywhere between 200 – 400 instruments. It’s physically not possible to repair all these instruments within a week of receiving them and so turnaround times lengthen.

Much of the work we undertake is due to the lack of maintenance and care of meters and spears. Having paid several hundred pounds for the unit when new, many farmers then proceed to abuse them and do not have them serviced. They use them to the end of the harvest and put them away, without cleaning them, in leaky sheds until next year, fully expecting them to work when they get them out again when the next harvest begins. A check of the unit in about February or March would probably let you know in plenty of time if it’s going to work, or not, when you need it.

Take advantage of our range of service contracts, which can include a loan instrument whilst yours is away, or the reduced cost service offer we run every year. Please call our Service Centre to discuss your requirements.

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Christmas Opening Dates 4th January 2021

Christmas Closing dates  Wishing you all a very happy festive season!

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